FAQ

Q.How can I apply?
A. Fill in our Sign up form with your personal and professional information. When the form is submitted, you will receive an email confirmation with further instructions. Our HR Department will approve the application within 1 week. If the information that you provide is not enough, you may be contacted to provide more details.
Q.Do you need my personal information?
A. Yes, we need your personal and contact information along with educational background and working experience details. All the information is kept safe and can never be disclosed to any third party under any circumstances.
Q.When will my application be approved?
A. HR Department requires 7 days to fully review and approve an application. Within this period you will get an email with the approval or denial of your application.
Note: in case you did not receive an email, you are welcome to contact our Support team.
Q.An I qualified for a freelancer position?
A. A successful candidate should have:
  • good writing skills;
  • personal computer and access to the Internet;
  • excellent knowledge of English;
  • dedication to your work.
Q.I am approved, what should I start with?
A. When you receive an approval letter from our HR Department, you are recommended to review our Guides (System usage and Writing standards). Take some time to learn all system features, get used to them, contact our professional Support for any assistance you need.
Q.What type of available projects I can get?
A. You will see different project types including academic writing, content writing, programming and technical tasks.
Q.How do your award project to writers?
A. We do not award any project without writer's request. If you found a project you would like to work on, you should place a bid. If your bid is accepted, you will be assigned to the project. You can find more information about this process in our System guide.
Q.How many projects can I work on simultaneously?
A. We have several writer's levels and each has different account limitations. The lower your level is, the less projects you can be working on simultaneously. All newly approved freelancers start with the minimum amount of projects - 3 at a time. The more projects you are awarded, the more money you can earn.
Q.What happens if I fail the project?
A. We respect our freelancers and constantly improve our system in order to create the best working conditions and we expect only high quality, non-plagiarized and on time submitted projects. If you fail to comply with our Terms and Conditions, it will result in penalties in accordance with the Fine Policy.
Q.What payment methods can I choose from?
A. Our Company supports several payment options: e.g. Moneybookers and PayPal.
Q.When will I be paid?
A. Once you complete the project, you will see the earned amount in your financial report. You are free to request money withdrawal whenever you need and your request will be processed within 48 hours.
If you still have questions you could not find an answer to, you are always welcome to contact our professional Support team
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No legal relationship is defined between the two parties by using the terms "Company" and "Freelancer".